Algorithmic Management: Its Implications for Information Systems Research
Journal
Communications of the Association for Information Systems (CAIS)
ISSN
1529-3181
Type
journal article
Date Issued
2023
Author(s)
Cameron, Lindsey
;
Lamers, Laura
;
;
;
Meijerink, Jeroen
;
Möhlmann, Mareike
Abstract
In recent years, the topic of algorithmic management has received increasing attention in information systems (IS) research and beyond. As both emerging platform businesses and established companies rely on artificial intelligence and sophisticated software to automate tasks previously done by managers, important organizational, social, and ethical questions emerge. However, a cross-disciplinary approach to algorithmic management that brings together IS perspectives with other (sub-)disciplines such as macro- and micro-organizational behavior, business ethics, and digital sociology is missing, despite its usefulness for IS research. This article engages in cross-disciplinary agenda setting through an in-depth report of a professional development workshop (PDW) entitled “Algorithmic Management: Toward a Cross-Disciplinary Research Agenda” delivered at the 2021 Academy of Management Annual Meeting. Three leading experts (Mareike Möhlmann, Lindsey Cameron, and Laura Lamers) on the topic provide their insights on the current status of algorithmic management research, how their work contributes to this area, where the field is heading in the future, and what important questions should be answered going forward. These accounts are followed up by insights from the breakout group discussions at the PDW that provided further input. Overall, the experts and workshop participants highlighted that future research should examine both the desirable and undesirable outcomes of algorithmic management and should not shy away from posing ethical and normative questions.
Language
English
Keywords
Algorithmic Management
Artificial Intelligence
Digitalization
Automation
Ethics
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Responsible Corporate Competitiveness (RoCC)
Refereed
Yes
Publisher
ACM
Volume
52
Official URL
Contact Email Address
ulrich.leicht-deobald@tcd.ie
Eprints ID
269064
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Name
CAIS Algorithmic Management_pre-print.pdf
Size
518.68 KB
Format
Adobe PDF
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