Gamifying Online Training in Management Education to Support Emotional Engagement and Problem-solving Skills
Journal
Journal of Management Education (JME)
ISSN
1052-5629
ISSN-Digital
1552-6658
Type
journal article
Date Issued
2022-09-28
Author(s)
Research Team
IWI6
Abstract
Online training to improve problem-solving skills has become increasingly important in management learning. In online environments, learners take a more active role which can lead to stressful situations and decreased motivation. Gamification can be applied to support learner motivation and emotionally boost engagement by using game-like elements in a non-game context. However, using gamification does not necessarily result in supporting positive learning outcomes. Our analysis sheds light on these aspects and evaluates the effects of points and badges on engagement and problem-solving outcomes. We used an experimental approach with a fully randomized pre-test/post-test design of a gamified online management training program with 68 participants. The results demonstrate that points and badges do not directly improve problem-solving skills but are mediated by emotional engagement to positively influence problem-solving skills. Additionally, satisfaction with the gamification learning process positively relates to emotional engagement. Thus, when creating online training programs, it is essential to consider how to engage students and to think about the design of the learning environment. By identifying the limitations of gamification elements, the study’s results can provide educators with information about the design implications of online training programs for management learning.
Language
English
Keywords
gamification
learning
emotional engagement
problem-solving skills
satisfaction
management training
goal orientation
HSG Classification
contribution to scientific community
Refereed
Yes
Volume
47
Number
2
Start page
166
End page
203
Pages
38
Division(s)
Eprints ID
267503
File(s)![Thumbnail Image]()
Name
JML_886.pdf
Size
754.99 KB
Format
Adobe PDF
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