Beyond Incentives and Sanctions – Extending the Portfolio of IS Coordination by Systematic Design of Informal Interventions
Series
CEUS-WS
Type
book section
Date Issued
2021-11
Author(s)
Editor(s)
Bednar, Peter
Research Team
ACG, IWI1
Abstract (De)
In times of business-driven digital transformation, increased design autonomy in innovation projects and agile principles, traditional coordination approaches in the IS domain are facing growing acceptance issues and, consequently, value contribution barriers. Since coordination challenges of IS on the enterprise level (e.g., IS complexity) persist or even increase with digitalization and design autonomy, organizations are in search of extending their portfolio beyond formal interventions. This paper integrates various descriptive and design knowledge components into a comprehensive analysis and design approach for informal coordination interventions. We cover a problem-oriented discussion of theoretical and conceptual foundations, a taxonomy of generic informal interventions, a catalogue of derived intervention types, and a process to systematically construct and evaluate situation-specific informal interventions. An Action Design Research project in a large company is summarized to demonstrate our proposal and provide evaluative evidence.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Book title
7th International Workshop on Socio-Technical Perspective in IS development (STPIS 2021)
Volume
3016
Start page
143
End page
157
Official URL
Subject(s)
Division(s)
Eprints ID
266075
File(s)![Thumbnail Image]()
Name
STPIS 2021.pdf
Size
872.29 KB
Format
Adobe PDF
Checksum (MD5)
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