Contagious Frontline Employees: The Effect of Frontline Employee Empowerment on Online Customer Reviews
Type
conference keynote
Date Issued
2021-09
Author(s)
Language
English
HSG Classification
contribution to scientific community
Event Title
Rostocker Dienstleistungstagung 2021
Event Location
Rostock
Event Date
10.09.2021
Subject(s)
Eprints ID
264306