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Detecting Receptivity for mHealth Interventions in the Natural Environment

Journal
The Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies (IMWUT)
Type
journal article
Date Issued
2021-06-15
Author(s)
Mishra, Varun
;
Künzler, Florian
;
Kramer, Jan-Niklas  
;
Fleisch, Elgar  
;
Kowatsch, Tobias  
;
Kotz, David
DOI
10.1145/3463492
Abstract
Just-In-Time Adaptive Intervention (JITAI) is an emerging technique with great potential to support health behavior by providing the right type and amount of support at the right time. A crucial aspect of JITAIs is properly timing the delivery of interventions, to ensure that a user is receptive and ready to process and use the support provided. Some prior works have explored the association of context and some user-specific traits on receptivity, and have built post-study machine-learning models to detect receptivity. For effective intervention delivery, however, a JITAI system needs to make in-the-moment decisions about a user’s receptivity. To this end, we conducted a study in which we deployed machine-learning models to detect receptivity in the natural environment, i.e., in free-living conditions.
We leveraged prior work regarding receptivity to JITAIs and deployed a chatbot-based digital coach – Ally – that provided physical-activity interventions and motivated participants to achieve their step goals. We extended the original Ally app to include two types of machine-learning model that used contextual information about a person to predict when a person is receptive: a static model that was built before the study started and remained constant for all participants and an adaptive model that continuously learned the receptivity of individual participants and updated itself as the study progressed. For comparison, we included a control model that sent intervention messages at random times. The app randomly selected a delivery model for each intervention message. We observed that the machine-learning models led up to a 40% improvement in receptivity as compared to the control model. Further, we evaluated the temporal dynamics of the different models and observed that receptivity to messages from the adaptive model increased over the course of the study.
Language
English
Keywords
Digital Health Intervention
States of Receptivity
Just-in-time adaptive interventions
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
ACM
Publisher place
New York, NY, USA
Volume
5
Number
2
Pages
24
Official URL
https://doi.org/10.1145/3463492
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/110314
Subject(s)

computer science

information managemen...

health sciences

social sciences

Division(s)

ITEM - Institute of T...

MED - School of Medic...

Eprints ID
262982
File(s)
Thumbnail Image

open.access

Name

Mishra et al 2021 Detecting Receptivity Natural Environment.pdf

Size

825.16 KB

Format

Adobe PDF

Checksum (MD5)

7d0e5ea7236f617393df9c2767f849de

Support
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