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Digital Nudging for Technical Debt Management: Insights from a Technology-driven Organization

Type
conference paper
Date Issued
2021-01-05
Author(s)
Buchmann, Lorena
;
Haki, Kazem  
Abstract (De)
Today’s fast-growing and ever-changing business environments force software development teams to release high-quality software on a tight schedule. The notion of technical debt (TD) captures the technical compromises wherein software quality is sacrificed for short-term goals. One of the most significant challenges for technical debt management (TDM) is time as a factor of complexity. TD arises from decisions that are favorable in the short term but cause a need for complex and costly actions in the long term. Building on the applications of nudges – the use of small design modifications in choice environments to guide people’s behavior – and on their psychological effects, in this design science research we develop and evaluate design elements of a Technical Debt Management Label (as a TDM nudge) in a technology-driven organization. The TDM label aims to guide software developers’ decisions towards adopting TDM activities that are favorable in the long term.
Funding(s)
Ambidextrous Digital Platforms: Balancing Control And Emergence  
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Event Title
Hawaii International Conference on System Sciences (HICSS 54)
Event Location
Kauai, USA
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/110735
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

Eprints ID
261573
Support
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