The double-edged sword of manager caring behavior: Implications for employee wellbeing
Journal
Journal of occupational health psychology
ISSN
1076-8998
Type
journal article
Date Issued
2021
Author(s)
Abstract (De)
While managers play a critical role in supporting employee wellbeing, prior research suggests that doing so can take a toll on managers themselves. However, we know little about the potential implications of this for employees. Drawing from the leadership-wellbeing literature and social psychological theories of guilt, we propose that manager caring behavior is associated with both positive (vitality) and negative (guilt) employee wellbeing. We find support for these relationships in Study 1 (N = 264) with a time-separated survey. In Study 2, we replicate these findings, and in addition, we examine a negative perceptual response to manager care: employee-rated manager role overload. Drawing on perceptual salience research, we propose that the negative relationship between manager care and employee-rated manager role overload is exacerbated in a team environment where employees fail to care for each other (i.e., a weak caring climate). Study 2 (N = 360) largely supports our hypotheses with multilevel, time-separated field data. The findings suggest that managers should not be expected to "go it alone" to support employee wellbeing because doing so may relate negatively to employee outcomes.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Ameriacan Psychological Association
Publisher place
Journal of occupational health psychology
Volume
26
Number
6
Start page
507
End page
521
Subject(s)
Division(s)
Eprints ID
269272