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  4. Let's Team Up: Designing Conversational Agents as Teammates
 
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Let's Team Up: Designing Conversational Agents as Teammates

Journal
International Conference on Information Systems (ICIS)
Type
conference paper
Date Issued
2020-12
Author(s)
Elshan, Edona  
Ebel, Philipp  
Research Team
IWI6
Abstract
The success of projects is, amongst others, highly depended on the team members skillset and ability to collaborate. Hence, education has to undergo a change to keep up with the shift in the compositions of skills and knowledge needed for students. To overcome scalability issues, we propose to develop Timmy-a conversational agents (CAs) that acts as a team member. As there is a lack of concrete design knowledge concerning CAs as peers in teams, we conduct a design science research project. Based on requirements from scientific literature and expert interviews, we develop a concise set of design principles for designing CAs in peer roles in educational settings. Furthermore, we present an initial proof of concept evaluation. These insights will support researchers and practitioners to understand better how CAs can be systematically built to ameliorate the collaborative skill of students in teamwork settings.
Language
English
Keywords
conversational agents
design science research
teammates
HSG Classification
contribution to scientific community
Event Title
International Conference on Information Systems (ICIS)
Event Location
Online / Hyderabad, India
Event Date
13-16 Dec 2020
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/111505
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

Eprints ID
263196
File(s)
Loading...
Thumbnail Image

open.access

Name

JML_823.pdf

Size

620.1 KB

Format

Adobe PDF

Checksum (MD5)

7a319874a34e3576511f2252b14c6180

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