Using masks amidst the COVID-19 pandemic in a Swiss hospital: a process study on the coping stage of organizational resilience
Type
conference paper
Date Issued
2020-07-02
Author(s)
Abstract (De)
In this paper, we aim to advance a processual understanding of organizational resilience. We focus on the stage of coping with an adversity and explore the processes of an organization generating and implementing a response. Situated in a Swiss hospital during the
COVID-19 pandemic, we use real-time qualitative data on developing and implementing a guideline for face masks, that we analysed with a contextualist framework. The resulting model depicts and distinguishes the two-interrelated processes of generating and implementing the response. In each process, understanding and acting occur in parallel and not as a sequence. Facing the same uncertainty, we explain the process dynamics and inter-relations with the different situations the involved actors find themselves in. These insights suggest for a processualunderstanding of organizational resilience that understanding and acting on an adversity occur in parallel and involve different processes due to the actors and their specific coping situations.
COVID-19 pandemic, we use real-time qualitative data on developing and implementing a guideline for face masks, that we analysed with a contextualist framework. The resulting model depicts and distinguishes the two-interrelated processes of generating and implementing the response. In each process, understanding and acting occur in parallel and not as a sequence. Facing the same uncertainty, we explain the process dynamics and inter-relations with the different situations the involved actors find themselves in. These insights suggest for a processualunderstanding of organizational resilience that understanding and acting on an adversity occur in parallel and involve different processes due to the actors and their specific coping situations.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
None
Start page
1
End page
23
Pages
23
Event Title
36th EGOS European Group For Organizational Studies (EGOS)
Event Location
Hamburg, Germany
Event Date
02.-04.07.2020
Subject(s)
Division(s)
Contact Email Address
harald.tuckermann@unisg.ch
Eprints ID
261365
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open.access
Name
Tschopp-Tuckermann_2020-EGOS-COVID-Hospital.pdf
Size
425.24 KB
Format
Adobe PDF
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