Striving for Trust in Ecosystems: How Cooperation Emerges Between Competitors
Journal
Research Policy Special Issue Conference
ISSN
0048-7333
Type
conference poster
Date Issued
2020-06-18
Author(s)
Abstract
Driven by new technologies and business models of market entrants, competing incumbents increasingly cooperate in ecosystems and contribute to the value proposition of innovative products or services. Although such cooperation requires incumbents to take a leap of faith that enables them to trust each other despite the risk of opportunistic behavior, research has been mostly silent on this critical issue. Therefore, this study explores how and why trust evolves in a Central European ecosystem with more than 70 competing retail banks, a financial infrastructure provider, a payment processor, several retailers, and other actors that together develop and provide the mobile payment scheme. Based on our findings, we expect to provide valuable practical implications and make significant theoretical contributions.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Publisher
Elsevier
Volume
Special Issue on Innovation Ecosystems and Ecosystem Innovation
Event Title
Innovation Ecosystems and Ecosystem Innovation
Event Location
online
Event Date
18.-19.06.2020
Official URL
Subject(s)
Division(s)
Additional Information
Due to Covid-19, the conference was held virtually.
Eprints ID
260467