Leveraging Digital Trace Data to Investigate and Support Human-Centered Work Processes
Type
conference keynote
Date Issued
2023
Author(s)
Abstract
The ongoing digitization of processes in all domains of everyday life driven by IT systems shows great potential for process automation, analysis, and optimization. In the last decade process mining has advanced to an important and mature discipline of computer science research and has been widely adopted in industry. More recently—acknowledging the huge potential of digital trace data to study process—process science has been introduced as an interdisciplinary field studying how processes unfold over time. In my keynote presentation I will discuss the potential that arises when using digital trace data to investigate human-centered (work) processes and elaborate on associated challenges. Examples range from healthcare processes to process analysts performing process mining tasks and software engineers reading software artifacts like source code and process models.
Book title
Proceedings of the 18th International Conference on Evaluation of Novel Approaches to Software Engineering, ENASE 2023, Prague, Czech Republic, April 24-25, 2023.
Start page
5
End page
5
Division(s)