Creating a Trusting Workplace
Type
digital resource
Date Issued
2024-02-07
Author(s)
Editor(s)
TrustTalk
Abstract
Our guest for episode 86 is Antoinette Weibel, Professor for Human Resources Management at the University of St. Gallen in Switzerland. She talks about the role of trust in the workplace, explaining how different types of control, from coordination to surveillance, shape trust dynamics between employers and employees. Antoinette highlights the fine line between enabling and coercive controls, and how bureaucracy can sometimes nurture trust. She emphasizes the evolving role of HR in fostering trustful relationships and cautions against the thin line between distrust and low trust, which can profoundly impact organizational culture. The conversation also covers the ethical use of technology and the importance of distinguishing distrust from mere suspicion, underscoring the necessity for organizations to engage in practices that genuinely build and restore trust.