Design Guidelines for Enterprise Software Training in Higher Education Based on Technology-Mediated Learning
Journal
International Journal of Engineering Pedagogy
Type
journal article
Date Issued
2024
Author(s)
Abstract
There is an increasing demand for a qualified future workforce in the enterprise software (ES) domain, for which students should be prepared. However, due to the complexity of ES, many lecturers lack the skills to practically integrate ES into their teaching activities. ES training must be investigated holistically to address this issue, integrating the perspectives of the involved actors. Therefore, the research field of technology-mediated learning (TML) offers valuable concepts. In this paper, we first identify and present five main concepts of TML performance based on related literature. Second, we present findings from a single-case study conducted within the global academic alliance program of the ES company SAP. The program's objective is to demonstrate the practical application of ES to students through lecturers. Unlike previous research, we consider the students' perspective and incorporate the viewpoints of lecturers and subject matter experts (SMEs) who train the lecturers to create a comprehensive overview. Based on the insights from TML literature and the case study, we present design guidelines for ES training that take into account TML concepts, actors' perspectives, and training aspects. Our findings highlight the universal applicability of TML in the practical context of designing ES training in higher education.
Keywords
design guidelines
enterprise software
higher education
SAP
technology-mediated learning (TML)
training
HSG Classification
contribution to scientific community
Refereed
Yes
Volume
14
Number
5
Subject(s)
Division(s)
File(s)![Thumbnail Image]()
open.access
Name
170_Design+Guidelines+for+Enterprise+Software+Training+in+Higher+Education+Based+on+Technology-Mediated+Learning.pdf
Size
908.27 KB
Format
Adobe PDF
Checksum (MD5)
933ed7bdd81fa41956f18601ab561a31