Beyond Code: The Impact of Generative AI on Work Systems in Software Engineering
Journal
International Conference on Information Systems (ICIS)
Type
conference paper
Date Issued
2024
Author(s)
Research Team
IWI6
Abstract
The development of Generative Artificial Intelligence (GenAI) in Software Engineering
(SE) is driving significant transformations in work systems, impacting work practices,
information management, and development processes. This study applies Work System
Theory to explore how GenAI not only enhances individual tasks but also redefines entire
workflows and collaboration models within SE environments. Through a case study
involving expert interviews at a telecommunications and software company, the research
uncovers both substantial benefits and emerging challenges associated with GenAI
integration. The findings contribute to a structured framework that offers guidance for
effectively implementing GenAI to enhance productivity and foster innovation in SE.
These insights are essential for practitioners managing the rapidly evolving SE
landscape, ensuring the successful and sustainable adoption of GenAI within work
systems.
(SE) is driving significant transformations in work systems, impacting work practices,
information management, and development processes. This study applies Work System
Theory to explore how GenAI not only enhances individual tasks but also redefines entire
workflows and collaboration models within SE environments. Through a case study
involving expert interviews at a telecommunications and software company, the research
uncovers both substantial benefits and emerging challenges associated with GenAI
integration. The findings contribute to a structured framework that offers guidance for
effectively implementing GenAI to enhance productivity and foster innovation in SE.
These insights are essential for practitioners managing the rapidly evolving SE
landscape, ensuring the successful and sustainable adoption of GenAI within work
systems.
Language
English
Keywords
Generative AI
Software Engineering
Work Systems
Digital Transformation
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher place
Bangkok, Thailand
Start page
01
End page
09
Pages
9
Event Location
Bangkok, Thailand
Event Date
15-18 Dec 2024
Subject(s)
Division(s)
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