Towards Assessing Digital Maturity: Utilizing Real-Time Public Data for Organizational Benchmarking
Type
conference paper
Date Issued
2024
Abstract
This paper details the creation of a novel Comparative Digital Maturity Model (CDMM), enabling organizations to dynamically benchmark their digital maturity against peers by utilizing real-time, publicly available news data sources. Traditional Digital Transformation (DT) models typically rely on static data such as annual reports, interviews, and questionnaires. Ad-dressing this gap, our model adopts a Practice-Based View (PBV) within a Design Science Research (DSR) methodology, ensuring a robust, iterative development process through focus group discussions and expert inter-views in collaboration with industry stakeholders. The results demonstrate that the CDMM effectively captures the evolving nature of DT across sec-tors, providing continuous, up-to-date assessments that overcome the limi-tations of static evaluations.
Language
English
Keywords
Digital Maturity Model
Practice Based View
Organizational-Benchmarking
Event Title
XXI Conference of the Italian Chapter of AIS Growing in a digital and sustainable society
Event Location
Piacenza
Event Date
11-12.10.2024
Division(s)