Marie Johanna Wosny

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Wosny
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Marie Johanna
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mariejohanna.wosny@unisg.ch
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    Understanding the Root Causes of Healthcare Professionals’ Frustration with Digital Tools
    (2025-04-08)
    Marie Wosny  
    The increasing integration of digital tools in healthcare has the potential to improve patient outcomes, yet often leads to frustration among users. This study explores the root causes of healthcare professionals' frustrations with technologies in hospitals. Secondary analysis of qualitative interviews with 52 clinicians in Switzerland revealed recurring challenges with digital tools, particularly clinical information systems, that are related to performance, usability, and data accessibility. These issues disrupt clinical workflows, compromise patient care, and can affect the well-being of clinicians. Addressing these issues through collaborative efforts could improve system design, reduce frustration, and enhance healthcare delivery.
    Type:book section
    DOI:10.3233/SHTI250109
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122481
    Scopus© Citations 2
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    Applying Large Language Models to Interpret Qualitative Interviews in Healthcare
    (2024-08-22)
    Marie Wosny  
    ;
    Joanna Hastings  
    To address the persistent challenges in healthcare, it is crucial to incorporate firsthand experiences and perspectives from stakeholders such as patients and healthcare professionals. However, the current process of collecting, analyzing and interpreting qualitative data, such as interviews, is slow and laborintensive. To expedite this process and enhance efficiency, automated approaches aim to extract meaningful themes and accelerate interpretation, but current approaches such as topic modeling reduce the richness of the raw data. Here, we evaluate whether Large Language Models can be used to support the semiautomated interpretation of qualitative interview data. We compare a novel approach based on LLMs to topic modeling approaches and to manually identified themes across two different qualitative interview datasets. This exploratory study finds that LLMs have the potential to support incorporating human perspectives more widely in the advancement of sustainable healthcare systems.
    Type:book section
    DOI:10.3233/SHTI240530
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/121792
    Scopus© Citations 12