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  4. Long Live the Metaverse: Identifying the Potential for Market Disruption and Future Research
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Long Live the Metaverse: Identifying the Potential for Market Disruption and Future Research

Journal
Journal of Management Information Systems
ISSN
0742-1222
Type
journal article
Date Issued
2025-02-17
Author(s)
Paul Benjamin Lowry
;
Boh Wai Fong
;
Petter, Stacie
;
Jan Marco Leimeister  
DOI
10.1080/07421222.2025.2455770
Research Team
IWI6
Abstract
The Metaverse represents a transformative frontier, blending physical and virtual realities into immersive, persistent digital environments. This article explores the foundational components, emerging markets, and critical challenges shaping the Metaverse’s evolution. Although initial industry enthusiasm has been tempered by financial setbacks and shifting priorities toward generative artificial intelligence (AI), the Metaverse remains nascent, following a familiar hype cycle with other disruptive technologies. Drawing parallels with historical technological breakthroughs, we argue that continued hardware, software, and telecommunications advancements will unlock the Metaverse’s potential for profound societal and economic impact. We explore the potential for business approaches and collaborative efforts across various market sectors, including consumer goods and commercial services, as well as healthcare and industrial realms. To do so, we explain how technologies like virtual reality (VR), augmented reality (AR), and extended reality (XR) increase user participation through consuming content that creates a sense of presence while at the same time outlining Metaverse challenges, risks, technological difficulties, and sociotechnical factors. By dissecting specific use cases and proposing strategies for managing challenges like data privacy, security, and inclusivity, we chart a path for researchers and practitioners to foster innovation. The article concludes with a call to action for researchers to lead visionary efforts, urging them to anticipate and shape the future possibilities of the Metaverse beyond current technological and market constraints. By breaking down the Metaverse into targeted applications, this work provides a roadmap for advancing theory, design, and practice to unlock the Metaverse’s full disruptive potential. We challenge the notion that the Metaverse is “dead,” instead framing it as an enduring societal and economic transformation catalyst.
Language
English
Keywords
Metaverse
Consumer Metaverse
Commercial Metaverse
Industrial Metaverse
Healthcare Metaverse
Virtual Reality
Mixed Reality
Augmented Reality
Extended Reality
Artificial Intelligence
Immersive Systems
HSG Classification
contribution to scientific community
Refereed
Yes
Volume
42
Number
1
Start page
3
End page
38
Pages
36
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/122025
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

File(s)
Thumbnail Image

open.access

Name

JML_1009.pdf

Size

4.87 MB

Format

Adobe PDF

Checksum (MD5)

8be5ac822cd61a524a202cdf77a0381e

Support
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