How AI Assessment Tools Affect Job Candidates’ Behavior
Journal
Harvard Business Review
Type
journal article
Date Issued
2025-07-14
Author(s)
Abstract
When considering AI assessment tools, most companies focus on the gains the tools bring in terms of efficiency and quality. But what they don’t factor in is how AI assessment may change candidates’ behavior during the process. A new study reveals that job candidates consistently emphasized analytical traits when they believed AI was evaluating them, while downplaying the very human qualities—empathy, creativity, intuition—that often distinguish outstanding employees from merely competent ones. This drove candidates to present a different and potentially more homogeneous version of themselves, in turn affecting who was likely to succeed in an AI-enabled hiring process, with implications for organizations using AI in hiring, promotions, or admission decisions.
Refereed
yes
Number
07
Start page
1
End page
5
Pages
5
Subject(s)
Division(s)