Aristid Klumbies
Title
Dr.
Last Name
Klumbies
First name
Aristid
Email
aristid.klumbies@unisg.ch
ORCID
Phone
+41 71 224 28 47
19 results
Now showing 1 - 10 of 19
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Item type:Publication, Die rechtliche Seite des Marketingmanagements - Aktuelle Aspekte(Thexis Verlag, 2021); ; ; ; Type:journal articleJournal:Marketing Review St.GallenVolume:2/2021 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, COVID-19 and Second Home Prices in Switzerland: An Empirical InsightDuring the COVID-19 pandemic, second home ownership created several owner benefits. This paper analyses price changes of second homes during the pandemic. It derives propositions for the impact of the pandemic on the value of second homes for its owners. The contribution draws on panel data of transaction prices for second homes from Switzerland, a country with traditionally strong second home ownership, provided by Wüest Partner. The results show that there is a significant price increase for second homes – especially compared to apartments – after the start of the COVID-19 crisis. They also show that prices even in certain second-class destinations have risen significantly during the pandemic. Different research propositions are derived like that buyers might look for less crowded places in the pandemic, and the reduced benefits of intensive infrastructures during a pandemic.Type:journal articleJournal:Zeitschrift für TourismuswissenschaftVolume:13Issue:3 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Antezedenzien und Konsequenzen von angebotsseitig ausgelöstem Engagement: Die Beziehung von Destinationen und ZweitwohnungsbesitzendenType:journal articleJournal:Die Unternehmung - Swiss Journal of Business Research and PracticeVolume:1/2021 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, How can destinations engage their second home owners? A process for active engagement(2022)The author proposes a four-step process for destinations to actively engage with their second home owners. Engagement has risen to the top of many managers’ strategic wish lists in the last decade. The engagement theory helps understand how to design the relationship between a destination and their second home owners more productively. Nevertheless, most engagement research focuses on the demand side, i.e., how customers, employees, or investors engage with firms, brands, or destinations. This comparative case study examines engagement induced from the supply side, i.e., how destinations can actively engage their second home owners. The author finds that destinations must follow a four-step process to trigger engagement among their second home owners. If destinations focus on the visualization, accessibility, controllability, and utilization of their relationship with second home owners, they can engage second home owners in a structured and systematic way. The study advances the supply-side view of engagement and the flow-based view of tourist destinations. The findings significantly affect destination managers, policymakers, and tourism marketers.Type:conference paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Combing three engagement roles: A comparison of a joint survey of customer, employee, and investor engagement scales in the context of second home owners(2021-10-15)This quantitative survey measures the engagement levels of second home owners from various Swiss destinations. It uses three established scales from engagement research. These scales come from the research areas of customer, employee, and investor engagement. Thus, the three roles of a second home owner (customer, co-producer, and investor) are covered. A total of 1’519 fully completed questionnaires are obtained. The findings show that engagement varies across different second home owners. Also, the engagement level of a second home owner is related to different independent variables. Moreover, drivers exist that destinations can use as leverage to actively influence second home owner engagement. The results suggest that increasing second home use intensity per year is significantly associated with less engagement. Additionally, they indicate that owning multiple second homes worldwide (more than one) is significantly related to an increasing engagement factor score.Type:conference paper - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Engagement as a multidimensional construct: Antecedents of supplier-induced engagement of second-home owners(2020-10-16)The engagement construct emerges in three separate research streams within management research: customer engagement, employee engagement, and investor engagement. First, the study integrates the engagement literature in a cross-divisional, multidisciplinary way. Secondly, this comparative study aims to identify the antecedents for a destination to enter into an active engagement relationship with its second-home owners. Second-home owners combine the three roles of customer, co-producer, and investor. The study analyzes antecedents of supplier-induced engagement of second-home owners for a company-type and a community-type destination. 17 semi-structured interviews with representatives of tourism organizations, second-home owners’ associations, and the political municipalities from two Swiss destinations were conducted. The study identifies seven antecedents of supplier-induced engagement of second-home owners.Type:conference paper - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Wie können Destinationen ihre Zweitwohnungsbesitzer einbinden? – Ein Prozess für aktives Engagement(Erich Schmidt Verlag, 2024-03-04); ; ; The author proposes a four-step process that destinations can use to create active engagement among their second home owners. In recent years, engagement has moved to the top of many managers’ strategic priority lists. Engagement theory helps to understand how the relationship between a destination and its second home owners can be made more productive. However, most research on engagement focuses on the demand side, i.e. how customers, employees or investors engage with companies, brands or destinations. This comparative case study examines engagement from the supply side, i.e. how destinations can actively engage their second home owners. The author concludes that destinations must follow a four-step process to achieve engagement from their second home owners. When destinations focus on making their relationship with second home owners visible, accessible, manageable and usable, they can engage second home owners in a structured and systematic way. The study promotes the supply-side view of engagement and the flow-based view of destinations. The results are of great importance for destination managers, political decision-makers and those responsible for tourism marketing.Type:book sectionVolume:15 - Some of the metrics are blocked by yourconsent settings
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