Customer-Employee-Relationship-Management (CERM): A conceptual frame-work for public sector organizations.
Type
conference paper
Date Issued
2004-04-02
Author(s)
Koci, Martin
Language
German
HSG Classification
contribution to scientific community
Refereed
No
Event Title
8th International Symposium on Public Management (IRSPM VIII)
Event Location
Budapest (HU)
Event Date
31.03.-02.04.2004
Subject(s)
Division(s)
Eprints ID
20706