Enterprise Application Integration - The Case of the Robert Bosch Group
ISBN
0-7695-0981-9
Type
conference paper
Date Issued
2001
Author(s)
Editor(s)
Sprague, Ralph H.
Research Team
BN, IWI2
Abstract
Today, most organizations are using packaged software for their key business processes. Enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM) and electronic commerce (EC) systems enable organizations to improve their focus of using information systems (IS) to support their operational and financial goals. This article argues that the need to integrate these packaged software applications with each other as well as with existing or legacy business applications drives the need for standardized integration architecture to more flexibly implement new business processes across different organizations and applications. To illustrate the components of such architecture, a case study undertaken at the Robert Bosch Group provided necessary empirical evidence. The Robert Bosch Group has evaluated different enterprise application integration (EAI) systems to achieve standardized integration architecture. The article describes reference architecture and criteria for the classification of EAI systems, which are derived from different integration approaches.
Language
English
Keywords
Architektur
Best Practice
Customer Relationship Management
HSG Classification
not classified
Refereed
No
Book title
Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)
Publisher
IEEE Computer Society
Publisher place
Los Alamitos (CA) etc.
Volume
9
Event Title
34th Annual Hawaii International Conference on System Sciences (HICSS)
Event Date
03.-06.01.2001
Official URL
Subject(s)
Division(s)
Eprints ID
65928
File(s)![Thumbnail Image]()
Name
INCRM02.pdf
Size
256.07 KB
Format
Adobe PDF
Checksum (MD5)
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