A quantitative Evaluation of NFC based contactless Payment Systems in Retail
ISBN
978-88-6129-391-5
Type
conference paper
Date Issued
2009-06-08
Author(s)
Editor(s)
Newell, Susan
Abstract
Near Field Communication (NFC) technology allows for the implementation of novel contactless payment systems in stationary retail. In this paper, we quantitatively analyze the impact of such systems on a retailer's payment costs on the example of real-world data from a Swiss food retailer. Our results indicate that the introduction of contactless payment under current card fee models would in virtually any case significantly increase the payment costs due to the substitution of low cost cash payments for expensive card payments. This increase might be balanced out by a substantial growth in sales, a reduction in operating costs, or a reduction of card transaction fees.
Funding(s)
Language
English
Keywords
Near Field Communication
NFC
Retail
Contactless Payment
Payment Costs
Mobile Systems
HSG Classification
not classified
Refereed
Yes
Book title
Information systems in a globalising world : challenges, ethics and practices ; ECIS 2009, 17th European Conference on Information Systems
Publisher
Università di Verona, Facoltà di Economia, Departimento de Economia Aziendale
Publisher place
Verona
Start page
12
Event Title
17th European Conference on Information Systems (ECIS) 2009
Event Location
Verona, Italy
Event Date
08.-10.06.2009
Official URL
Subject(s)
Division(s)
Eprints ID
52057