E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
Journal
Journal of Theoretical and Applied Electronic Commerce Research (JTAER)
ISSN
0718-1876
Type
journal article
Date Issued
2009-04-01
Author(s)
Research Team
IWI1
Abstract
Structural changes and increasing market dynamics in the health care sector intensify the hospitals' needs for cost-savings and process optimization. The adoption of new information and communication technology (ICT) is thereby seen as opportunity to improve not only efficiency and effectiveness but also the quality of health services. As costs for drugs continuously increase, especially hospital pharmacies will be in need of acquiring expertise and technology in order to enhance the sourcing processes. The diffusion of e-procurement is however slow in this area. To investigate why hospital pharmacies only have a modest adoption rate of eprocurement, case studies of three distinct Swiss hospitals with differing organizational structure and automation degrees are presented. It will be shown that technological as well as organizational change is needed in order to efficiently use e-procurement in future.
Funding(s)
Language
English
HSG Classification
not classified
Refereed
Yes
Publisher
Universidad de Talca / Facultad de Ingeniería
Publisher place
Talca
Volume
4
Number
1
Start page
23
End page
38
Pages
16
Subject(s)
Division(s)
Eprints ID
214569
File(s)![Thumbnail Image]()
Name
Mettler.Rohner2009-E-ProcurementinHospital.pdf
Size
318.6 KB
Format
Adobe PDF
Checksum (MD5)
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