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Erfolg im Service durch adäquate Organisationsstruktur

Journal
Industrie Management
ISSN
1434-1980
Type
newspaper article
Date Issued
2008-10-13
Author(s)
Gebauer, Heiko
;
Puetz, Felix
;
Fleisch, Elgar  
Abstract (De)
Traditionally product focused companies diversify into the industrial service business and recognize the transition to solution provider as a key idea for^their business. But the historically grown organizational structures do only support this transition to a certain extent. Existing structures need to be replaced by organizational design which supports
the new strategies of the companies. Product business and service business will need to be organizationally detached from each other. These changes in organizations are often accompanied by conflicts and challenges which need to be addressed.
Funding(s)
Internationalisierungskonzepte für industrielle Dienstleistungen  
Language
German
Keywords
Industrial service
organizational structures
service management
service organization
HSG Classification
contribution to practical use / society
Refereed
No
Publisher
GITO Verlag mbH
Number
5
Start page
37
End page
40
Pages
4
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/77792
Subject(s)

business studies

Division(s)

ITEM - Institute of T...

Eprints ID
47138
Support
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