Design and Implementation of a Computerized Physician Order Entry System at Brigham and Women's Hospital - A Case Study on Process Orientation of Information Logistics
Type
working paper
Date Issued
2008-08-16
Author(s)
Bucher, Tobias
;
Teich, Jonathan M.
Research Team
IWI1
Abstract
This case study on process orientation of information logistics follows the structural framework of business engineering case studies. Business engineering case studies are targeted on delivering descriptions of transformation projects from traditional business solutions to new solutions that rely on information technology. To meet these requirements, the case study is structured as follows: Section 1 presents key facts and figures about Brigham and Womens Hospital as well as about Partners HealthCare System, Inc. Its main purpose is to introduce the context of the case study. Section 2 outlines the initial ordering process at Brigham and Womens Hospital before the transformation project. This description of the starting point is crucial to understanding the main challenges that drove the development of computerized physician order entry. Section 3 details the transformation project itself. It reports on the course of action taken by the project team at Brigham and Womens Hospital in order to design and implement a computerized physician order entry system. Section 4 describes the main features of this new IT-enabled solution that now supports the ordering process at Brigham and Womens Hospital. It also reports on user satisfaction and usage patterns. Section 5 draws a comparison between the initial solution and the new solution. It then concludes the case study by summarizing and accentuating the main findings.
Language
English
HSG Classification
not classified
Refereed
No
Publisher
Working Paper, Institute of Information Management, University of St. Gallen
Publisher place
St. Gallen
Number
BE HSG/EIW/05
Subject(s)
Division(s)
Eprints ID
213903
File(s)![Thumbnail Image]()
Name
BuTe2008.pdf
Size
148.36 KB
Format
Adobe PDF
Checksum (MD5)
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