Business-Driven Service Modeling - A Methodological Approach from the Finance Industry
Type
conference paper
Date Issued
2007
Author(s)
Research Team
IWI2, Sourcing
Abstract
Service-orientation is recognized as an important enabler for increasing the efficiency of transformation processes in business. Improved flexibility is becoming a necessity in many competitive industries when companies are forced to quickly meet dynamic customer needs and when organization concepts are increasingly based on networking with partners. A key requirement for the flexible bundling of individual tasks in business processes are service models that have a clear link to how business is conducted and that are shared within a specific community. However, there is a lack of methodologies for combining technical and business-driven service modeling and aligning it with (business) process management as well as sourcing strategies. For this purpose, this research discusses techniques for service modeling and presents an extended service modeling concept for the business-driven discovery of services. The banking industry which currently is facing profound transformation challenges was chosen to motivate and demonstrate the applicability of the suggested model.
Language
English
Keywords
Processing Services
HSG Classification
not classified
Refereed
No
Book title
SABRE 2007
Start page
14
Event Title
SABRE 2007
Subject(s)
Division(s)
Eprints ID
214120