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Community Engineering - Systematischer Aufbau und Betrieb Virtueller Communities im Gesundheitswesen
Journal
Wirtschaftsinformatik
ISSN
0937-6429
ISSN-Digital
1861-8936
Type
journal article
Date Issued
2006-12
Author(s)
Krcmar, Helmut
Research Team
iw6-init
Abstract
Virtual communities offer anytime/anyplace access to information and multi-directional exchange with peers in similar situations. They can be beneficial for members and operators. VCs seem especially useful for chronically ill patients since they have strong information and interaction needs. Astonishingly few VCs can be found throughout the German healthcare system and literature neglects that VC could be created and operated systematically.
This article presents an approach to community engineering that is grounded in literature on VCs and innovation research. It is the basis for piloting a VC for cancer patients in Germany. This approach and its underlying design elements and success factors are evaluated longitudinally considering user acceptance, perceived usefulness and emerging virtual social networks. The results show that successful community engineering is possible and the presented approach offers support for the systematic design, implementation and operation of virtual communities in general and in healthcare in particular.
This article presents an approach to community engineering that is grounded in literature on VCs and innovation research. It is the basis for piloting a VC for cancer patients in Germany. This approach and its underlying design elements and success factors are evaluated longitudinally considering user acceptance, perceived usefulness and emerging virtual social networks. The results show that successful community engineering is possible and the presented approach offers support for the systematic design, implementation and operation of virtual communities in general and in healthcare in particular.
Language
German
Keywords
Virtuelle Community
Community-Engineering
Pilotierung
Patienten
Gesundheitsinformationen
Erfolgsfaktoren
Innovation
Adoption
Diffusion
CCC
HSG Classification
not classified
Refereed
Yes
Publisher
Vieweg
Publisher place
Wiesbaden
Volume
48
Number
6
Start page
418
End page
429
Pages
12
Subject(s)
Division(s)
Eprints ID
219541
File(s)