Self-Services in Kundenbeziehungen am Beispiel des Online Bankings der PostFinance
Type
case study
Date Issued
2005-11-01
Author(s)
Salomann, Harald
Research Team
C>K>P, IWI4
Language
German
Keywords
Self Service
HSG Classification
not classified
Refereed
No
Publisher
Institut für Wirtschaftsinformatik, Universität St. Gallen
Subject(s)
Division(s)
Eprints ID
71543