Developing an integration architecture for process portals
Journal
European Journal of Information Systems
ISSN
0960-085X
ISSN-Digital
1476-9344
Type
journal article
Date Issued
2005-06-01
Author(s)
Research Team
BN2, IWI2
Abstract
Many companies still use portals to mange link lists or to present HTML pages to an anonymous group of users. This paper argues that a portal's benefits strongly depend on its personalisation along the individual user processes. Besides customer profiles and histories relevant design issues are also the operational collaboration processes and the link of the embedded services to the internal and/or external providers in the upstream supply chain. These process portals not only require an in-depth process analysis, but also the efficient integration of heterogeneous applications on the information systems level. The goal is to provide an integrated, role-based and process-oriented access to all relevant applications. For this purpose integration architectures add one layer to existing application architectures and need to be linked to existing process and application architectures. In view of an estimated growing diffusion of process portals, this article argues that the available approaches to integration architecture in the literature and in practice do not adequately address inter-organisational requirements, and develops an extended architecture model. The components required to implement this architecture are illustrated using an example of a major automobile manufacturer.
Language
English
Keywords
Portal
Integration
Architektur
HSG Classification
not classified
Refereed
Yes
Publisher
Palgrave-McMillan
Publisher place
Basingstoke
Volume
14
Number
2
Start page
121
End page
134
Pages
14
Subject(s)
Division(s)
Eprints ID
213310