Formal and Informal Controls as Complements or Substitutes? The Role of the Task Environment
Type
conference paper
Date Issued
2014-09-23
Author(s)
Abstract
This study contrasts the substitution logic advanced by the traditional organizational control view with the complementarity logic inherent in the more recent, holistic organizational control view. We examine whether formal and informal behavior and outcome controls act as complements or substitutes for each other in their effects on performance outcomes, and whether any such interaction will be stable across different organizational contexts or subject to contextual contingencies. Our empirical analysis of 184 strategic initiatives conducted by firms across a variety of industries provides broad support for the holistic view and the positive impact of a complementary use of formal and informal behavior control as well as formal and informal outcome control on initiative performance.
Language
English
Keywords
informal control
organizational control
exploration
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Responsible Corporate Competitiveness (RoCC)
Refereed
Yes
Book title
Nominated for the Best Conference Paper Award
Publisher
Strategic Management Society
Start page
7
Event Title
34th Strategic Management Society (SMS) Annual International Conference
Event Location
Madrid, Spain
Event Date
20.-23.09.2014
Subject(s)
Division(s)
Eprints ID
231216