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How do hedonic design features influence an application's usage

ISBN
978-0-9915567-0-0
Type
conference paper
Date Issued
2014-06-09
Author(s)
Mettler, Tobias  
;
Wortmann, Felix  
;
Fluechter, Kristina
Editor(s)
Avital, Michel
Leimeister, Jan Marco  
Schultze, Ulrike
Research Team
IWI1
Abstract
Mobile applications (apps) have permeated every walk of our life. This has motivated many companies to jump onto the «mobile wave» and develop specific apps for their products and services. With the growing number of apps, it has become ever more difficult for companies to arrest attention and to motivate users to continuously use the installed apps. A strategy that frequently is followed is to «beautify» primarily utilitarian apps with hedonic design features in order to increase enjoyment. The current study therefore attempts to understand what effects do hedonic design features have on the usage of utilitarian apps. Our findings show that the implementation of hedonic design features goes along with two effects. First, the general duration how long a user uses an app is increased. Second, there is an inadvertent side effect in that hedonic design features negatively impact the usage duration of an app's utilitarian functionality. The paper concludes with the discussion of theoretical and practical implications of these findings.
Language
English
HSG Classification
not classified
Refereed
No
Book title
Proceedings of the 22nd European Conference on Information Systems
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Start page
1
End page
15
Pages
15
Event Title
22nd European Conference on Information Systems (ECIS) 2014
Event Location
Tel Aviv, Israel
Event Date
09.-11.06.2014
Official URL
http://aisel.aisnet.org/ecis2014/proceedings/track16/1/
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/86796
Subject(s)

information managemen...

Division(s)

ITEM - Institute of T...

IWI - Institute of In...

Eprints ID
231849
File(s)
Thumbnail Image
Name

ECIS2014.pdf

Size

666.94 KB

Format

Adobe PDF

Checksum (MD5)

c2ec13a5477f12362ff5ee8b87675584

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