Together They are Strong - The Quest for Service Modularization Parameters
ISBN
978-0-9915567-0-0
Type
conference paper
Date Issued
2014-06-09
Author(s)
Editor(s)
Research Team
IWI 6
Abstract
This research-in-progress paper deals with service modularization of complex services. The successful creation of powerful modules allow leveraging modularization benefits such as reuse, faster development, module-wide innovation, and rapid reconfiguration. Consequntly, service provider efficiencies as well as user centricity can be realized. Therefore, the principles of modularization, i.e. cohesion and loose coupling, need to reflect interdependencies between the "right" attributes. These attributes, e.g. know-how specificity or IT support, serve two functions. First, they are attributes of the underlying processes that make up the service which needs to be modularized. Second, they serve as candidates for modularization parameters. The paper´s research setting comprises expert workshops and in which modularization parameters are applied. As a first result, I (1) suggest a set of mandatory modularization parameters that are derived from the literature and (2) call for domain-specific extensions. Thus, I contribute to service modularization research by providing the ingredients (modularization parameters) for the recipe (the overall method) for systematic service modularization of complex services. Thus, I also assist service providers in their modularization attempts which might be in need of "ingredients" as well and thereby make a contribution to practice.
Language
English
Keywords
complex services
method
modularization
parameters
services
HSG Classification
contribution to practical use / society
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Event Title
22nd European Conference on Information Systems (ECIS) 2014
Event Location
Tel Aviv, Israel
Event Date
09.-11.06.2014
Division(s)
Eprints ID
253419
File(s)![Thumbnail Image]()
Name
JML_479.pdf
Size
534.34 KB
Format
Adobe PDF
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