A Self-Service MSS Design from a New-Generation Manager Perspective
Journal
Lecture Notes in Computer Science (LNCS)
ISSN
0302-9743
ISBN
978-3-319-06700-1
Type
conference paper
Date Issued
2014-05-22
Author(s)
Editor(s)
Tremblay, Monica Chiarini
Research Team
IWI1
Abstract
More and more digital natives are populating the management levels of organizations. As such managers have higher expectations toward information systems (IS) accommodating their user self-service preferences, a more business-driven requirements analysis for management support systems (MSS) plays an increasingly dominant role. The objective of this paper is to develop both a set of MSS requirements that is more business-driven than the state of the art and-applying this approach-initial design guidelines for a new self-service MSS design. We demonstrate utility with a single-case study, evaluate our approach against the state of the art, and propose avenues for future research. The findings should lead to a better MSS design and be applicable to other IS domains as well.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Advancing the Impact of Design Science: Moving from Theory to Practice.
Publisher
Springer International Publishing
Publisher place
Cham
Volume
8463
Start page
164
End page
179
Pages
16
Event Title
9th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2014)
Event Location
Miami, FL, USA
Event Date
22.-23.05.2014
Subject(s)
Division(s)
Eprints ID
234776