Taking a New-Generation Manager Perspective to Develop Interface Designs
ISBN
978-1-62993-426-6
Type
conference paper
Date Issued
2013-12-09
Author(s)
Research Team
IWI1
Abstract
Digital natives are increasingly populating organizations' management. As they have higher expectations with respect to IS accommodating their (non-functional) user preferences, interfaces of management support systems (MSS) are becoming more important. We develop design guidelines for new MSS interfaces from a new-generation manager perspective. We compile a set of requirements from a literature review and based on a multiple-case study we synthesize five guidelines: (1) use sparklines to present information at a glance and complement them with tooltips to access details, (2) support economic value-added concepts as a must-have and be aware that self-service predictive analyses make them more valuable, (3) draw managers' attention to critical events in real-time by sending notifications to their smart devices, (4) to harvest the knowledge of different users, integrate collaboration capabilities into MSS interface designs, (5) align different information media with managers' device selection and do not forget their mobile offline use situations.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the International Conference on Information Systems, ICIS 2013
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Start page
1
End page
16
Pages
16
Event Title
34th International Conference on Information Systems (ICIS 2013)
Event Location
Milano, Italy
Event Date
15.-08.12.2013
Subject(s)
Division(s)
Eprints ID
228165