Success Factors for Technology Mediated Learning Services : First Results of a Delphi Study
Journal
GI-Edition
ISSN
1617-5468
ISBN
978-3-88579-612-1
Type
conference paper
Date Issued
2013-09-08
Author(s)
Editor(s)
Breiter, Andreas
Rensing, Christoph
Research Team
IWI6
Abstract (De)
This article presents success factors for the delivery of Technology Mediated Learning Services (TMLS) in the field of software training. The latter are a significant component in regards of the introduction of Software in companies. However, very little research exists that collects the factors of various dimensions of TMLS factors of influence from a service perspective, and assesses the effective employment, in particular the influence on the learning success. Factors of influence that affect TMLS are evaluated, derived and expanded by means of an expert Delphi study. An overview of the success factors rated most important is presented, taking the dimensions (1) characteristics of the trainer, (2) promotion of the learning process, (3) learning material (offline and online) as well as (4) organizational influences into account. By means of this estimation, recommendations for advanced training services are deduced. Thereby, to the best of our knowledge, for the first time a comprehensive comparison of multidimensional measures is conducted.
Language
English
Keywords
technology mediated learning services
delphi study
success factors
software-training
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
DeLFI 2013 : die 11. E-Learning Fachtagung Informatik der Gesellschaft für Informatik e.V.
Publisher
Ges. für Informatik
Publisher place
Bonn
Volume
Vol. 218
Start page
251
End page
256
Pages
6
Event Title
11. DeLFI E-Learning Fachtagung Informatik der Gesellschaft für Informatik e.V. (GI)
Event Location
Braunschweig
Event Date
08.-11.09.2013
Subject(s)
Division(s)
Eprints ID
224103
File(s)![Thumbnail Image]()
Name
JML_527.pdf
Size
96.75 KB
Format
Adobe PDF
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