Business Intelligence Maturity - Developing a Strategic Tool Founded on IS Success Theory and Capability Maturity
Type
working paper
Date Issued
2013-08-01
Author(s)
Research Team
IWI1
Abstract
For the systematic evolution of interdisciplinary socio-technical systems, such as business intelligence (BI), concepts are needed that comprehensively address multifaceted challenges. To support such strategic improvement initiatives, we propose two artifacts: (i) a BI maturity model that is grounded on existing theories on information systems success, and (ii) a measurement instrument for evaluation and application of the developed maturity model. Regarding the relevancy of our contribution, we provide a readily available apparatus to strategically advance organizational decision making capabilities; Regarding its rigor, we present an empirically grounded approach to measure BI maturity.
Language
English
HSG Classification
not classified
Refereed
No
Publisher
Institute of Information Management, University of St. Gallen
Publisher place
St. Gallen
Subject(s)
Eprints ID
224832