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  4. Engineering for Shared Understanding in Heterogeneous Work Groups : An Action Research study at a German Automotive Company
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Engineering for Shared Understanding in Heterogeneous Work Groups : An Action Research study at a German Automotive Company

ISBN
978-91-637-3490-8
Type
conference paper
Date Issued
2013-06-18
Author(s)
Bittner, Eva Alice Christiane
;
Hoffmann, Axel
;
Leimeister, Jan Marco  
Editor(s)
Martinovsky, Bilyana
Research Team
IWI6
Abstract
Heterogeneity in work groups creates challenges to build a shared understanding among diverse group members and to integrate knowledge of different actors successfully. In an action Research study with experience diverse tool and dye-makers at a German car manufacturing company, we developed a collaboration process design to systematically support heterogeneous groups in building a shared understanding of the sequence of activities in complex work processes. Participants showed the intended team learning behaviors and an increase in shared understanding.
Language
English
Keywords
Collaboration Engineering
Shared Understanding
Knowledge Integration
Heterogeneous Groups
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
Group Decision and Negotiation (GND) 2013
Publisher
Department of Computer and Systems Sciences, Stockholm University
Publisher place
Kista
Start page
123
End page
134
Pages
12
Event Title
Group Decision and Negotiation (GDN 2013)
Event Location
Stockholm
Event Date
17.-20.06.2013
Official URL
http://gdn2013.blogs.dsv.su.se/files/2012/05/proceedings_send_to_print_v51.pdf
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/89106
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

Eprints ID
224110
File(s)
Thumbnail Image
Name

JML_433.pdf

Size

346 KB

Format

Adobe PDF

Checksum (MD5)

ebae78293a6fed9c88483c33b855a40d

Support
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