Towards Design Principles for Pharmacist-Patient Health Information Systems

A significant drawback of communications between patients and health professionals is their restriction to face-to-face encounters within healthcare institutions. This limits the support health professionals can provide to ensure patient adherence, which is a significant contributor to therapeutic outcome and overall healthcare expenses. Pharmacist-patient health information systems (PPHIS) have the potential to address existing non-adherence behaviors by enabling pharmacist-patient communication over the time of therapy. Due to the lack of prior research, design principles for PPHIS are derived from the information-, motivation-, and strategy model [4] and feedback from pharmacists in 21 Swiss pharmacies. To demonstrate the feasibility of the design principles, we implement and preliminarily evaluate a PPHIS.