On the Evolution of Data Governance in Firms: The Case of Johnson & Johnson Consumer Products North America
ISBN
978-3-642-36256-9
Type
book section
Date Issued
2013
Author(s)
Editor(s)
Sadiq, Shazia
Research Team
CDQ, IWI2
Abstract
Data Governance defines decision-making rights for company-wide use of data. The topic has received increased attention both in the scientific and in the practitioners' community, as the quality of data meanwhile is increasingly being considered a key prerequisite for companies for being able to meet a number of strategic business requirements, such as compliance with a growing number of legal provisions or pursuit of a customer-centric business model. While first results can be found in literature addressing Data Governance arrangements, no studies have been published so far investigating the evolution of Data Governance over time. Drawing on theory about organizational capabilities, the chapter assumes that Data Governance can be considered a dynamic capability and that the concept of capability lifecycles can be applied. A single-case study conducted at Johnson Johnson Consumer Products, North America, ispresented to explore the research question as to how Data Governance effectiveness can be measured as the ratio of the number of preventive data quality management (DQM) measures to the total number of DQM measures in order to trace the evolution of Data Governance over time. The findings suggest that Data Governance can in fact be seen as a dynamic capability and that its effectiveness evolves according to a lifecycle curve. Furthermore, the chapter discusses a maturity model which can be used as an instrument to manage and monitor this evolution.
Funding(s)
Language
English
Keywords
Data Governance
HSG Classification
not classified
Refereed
Yes
Book title
Handbook of Data Quality - Research and Practice
Publisher
Springer Berlin Heidelberg
Publisher place
Berlin, Heidelberg
Start page
93
End page
118
Pages
26
Subject(s)
Division(s)
Eprints ID
222602