Strategies for Establishing Service Oriented Design in Organizations
ISBN
978-0-615-71843-9
Type
conference paper
Date Issued
2012-12-16
Author(s)
Editor(s)
Joey, F. George
Research Team
IWI1
Abstract
Service orientation is a broadly discussed design paradigm for information systems engineering. Only recently there have been several contributions to individual dimensions of service orientation like service definition, service modeling, service management or service governance. However, a combination of useful solutions for partial problems might not constitute an effective overall approach to service orientation. We argue that the establishment of service orientation is a wicked [design] problem, i.e. poorly formulated, confusing, and permeated with conflicting values of many decision makers or other stakeholders. Therefore this paper focuses on understanding the design problem of establishing service orientation in organizations in its design dimensions. The paper identifies four strategies for establishing service orientation and derives four propositions on the development paths which may connect these strategies.
Funding(s)
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the International Conference on Information Systems, ICIS 2012
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library
Event Title
33rd International Conference on Information Systems (ICIS 2012)
Event Location
Orlando, FL
Event Date
16.-19.12.2012
Subject(s)
Division(s)
Eprints ID
217331
File(s)![Thumbnail Image]()
open.access
Name
ATTO714G.pdf
Size
455.29 KB
Format
Adobe PDF
Checksum (MD5)
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