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  4. Visualizing instead of Overloading : Exploring the Promise and Problems of Visual Communication to Reduce Information Overload
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Visualizing instead of Overloading : Exploring the Promise and Problems of Visual Communication to Reduce Information Overload

Series
IEEE PCS professional engineering communication series
ISBN
978-1-118-23013-8
Type
book section
Date Issued
2012
Author(s)
Mengis, Jeanne
;
Eppler, Martin J.  
Editor(s)
Strother, Judith B.
Fazal, Zohra
Ulijn, Jan M.
DOI
10.1002/9781118360491.ch10
Abstract
A unique approach to information overload, combining theory and practical solutions

Written and edited by an international group of experts from academia and industry, Information Overload clearly links academic theory to real-world practice, providing a truly global and interdisciplinary treatment of this important topic.

Emphasizing the role of engineers and technical communicators, the book discusses the root causes and costs of information overload within organizations and introduces strategies and proven techniques for reducing information overload and minimizing its negative impact. It offers a theoretical framework and ideas for future research, and features special chapter 'insight boxes' that recount different approaches to problems from various multinational corporations.

Information Overload:
* Focuses on key definitions and challenges of information overload for both communicators and organizations
* Details a variety of technical and human-centered strategies for addressing the deluge of data
* Presents effective solutions tried at IBM, Xerox, and Harris Corporation
* Examines the effects of culture as well as that of color, visual form, text, and end-user documentation
* Offers an engineering perspective on the technologies available for dealing with information overload

Information Overload also serves as a first-rate survival manual for researchers in academia, practicing engineers, technical communicators, and managers and professionals at all levels of profit and nonprofit organizations.
Language
English
HSG Classification
not classified
Refereed
No
Book title
Information Overload: An International Challenge for Professional Engineers and Technical Communicators
Publisher
John Wiley & Sons
Publisher place
Hoboken, New Jersey
Number
2
Start page
203
End page
230
Pages
28
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/92723
Subject(s)

business studies

Division(s)

MCM -Institute for Me...

Eprints ID
218183
Support
HSG researchers can find instructions here for adding or importing publications (DOI, ORCID). Please send questions to alexandria@unisg.ch

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