Implementing Cross-Organizational Business Processes with Enterprise Mashups: Hype or Reality?
ISBN
978-3-642-15140-8
Type
conference paper
Date Issued
2010-08-12
Author(s)
Fuchsloch, Andrea
;
Hoyer, Volker
Abstract
Many cross-organizational business processes are implemented by hubs and integration platforms which support the electronic collaboration of multiple organizations. The available concepts and solutions based on service-oriented architectures focus on the automatization of long-term business relationships. However, they often do not provide intuitive ways to modify them according to situational needs. In particular, small and medium-sized enterprises characterized by limited know-how and resources are excluded in such electronic collaborations. This paper demonstrates how the user-driven development paradigm of enterprise mashups could be leveraged for implementing cross-organizational business processes. By means of a case study, we report about the experiences of a real-world scenario we have implemented in the frame of the EU-funded research project FAST. A business value analysis highlights the automational, informational and transformational effects. An organized laboratory experiment evaluates how the actual users create enterprise mashups for cross-organizational processes. We conclude with the benefits and limitations of the paradigm.
Language
English
Keywords
Cross-Organizational Business Processes
Enterprise Mashups
Case Study
Gadgets
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
Proceedings of the 16th Americas Conference on Information Systems (AMCIS) 2010
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Volume
Paper 165
Event Title
16th Americas Conference on Information Systems (AMCIS 2010)
Event Location
Lima, Peru
Event Date
12.-15.08.2010
Official URL
Subject(s)
Division(s)
Eprints ID
62040