A Value Co-creation Perspective on Information Systems Analysis and Design
Journal
Business & Information Systems Engineering (BISE)
ISSN
2363-7005
Type
journal article
Date Issued
2019-07-23
Author(s)
Research Team
IWI1, ACG
Abstract
Information systems analysis and design (ISAD) ensures the design of information systems (IS) in line with the requirements of a business environment. Since ISAD approaches follow the current dominant logic of business, the rise of a new and thriving business logic may require revisiting and advancing extant ISAD approaches and techniques. One of the prevailing debates in marketing research is the paradigmatic shift from a goods-dominant (G-D) to a service-dominant (S-D) logic of business. The cornerstone of this reorientation is the concept of value co-creation emphasizing joint value creation among a variety of actors within a business network. With the aim of introducing value co-creation as a new discourse to ISAD research, this research note argues that (i) the lens of S-D logic with its core concept of value co-creation provides a novel perspective to ISAD. We also assert that (ii) value-co-creation-informed IS design realizes the paradigmatic shift from G-D to S-D logic. Building on this mutual relationship between value co-creation and ISAD, we propose a research agenda and discuss the ISAD artefacts that prospective research may target.
Funding(s)
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
Springer Gabler
Volume
61
Number
4
Start page
487
End page
502
Official URL
Subject(s)
Division(s)
Contact Email Address
michael.blaschke@unisg.ch
Eprints ID
255600
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Name
Haki.Blaschke.Aier.Winter.2019-ValueCo-Creation-SystemsAnalysisAndDesign.pdf
Size
649.27 KB
Format
Adobe PDF
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