Options
Pietro Beritelli
Title
Prof. Dr.
Last Name
Beritelli
First name
Pietro
Email
pietro.beritelli@unisg.ch
ORCID
Phone
+41 71 224 25 25
Homepage
Now showing
1 - 4 of 4
-
PublicationDMOs bridging structural holes in destination networks : A perspective based on actor's networks( 2012-08-26)One of the main functions of Destination Management Organizations (DMO) in community-type of tourist destinations is to coordinate the supply network and therefore to serve as bridg-ing organization in a fragmented and complex system of organizations, institutions and stake-holder groups. Traditional research on the roles of DMOs, including the coordinating func-tion, builds on descriptive case studies and on the discussion of the cases at organizational/ destination level. We propose to change the perspective by analyzing the actor's level with the help of structural hole analysis of local elite networks. Thus, instead of describing the organi-zational role of coordination, we effectively measure the bridging value of the actors affiliated to the DMO in the network of the destination. The results of six selected destinations show that among the top four/ five bridging individuals in networks of between 13 to 42 actors, there are always not only the DMO directors but also at least one board member of the DMO. The paper concludes with further research in DMO board composition and evolution.Type: conference paper
-
PublicationExplaining Decisions for Change in Tourist Destinations : The Garbage Can Model in ActionThe paper provides insights about perceived problems, available solutions and participants in the researched tourist destinations at the time the choice was taken to establish destination structures. The garbage can model is a useful tool to analyze change in destinations. It explains why and how decisions in complex environments are established, why seemingly rational choices are not taken or taken too late, and it allows including stakeholders and particularly public inter-vention in public-private partnership structures.Type: conference paper
-
PublicationCustomer Value of Second Home Ownership: Insights from a Mature Market (Switzerland)(Australian and New Zealand Marketing Academy, 2007-12-03)
;Weinert, RobertThis paper discusses the customer value of second home ownership. Because non-rented second homes are an increasing problem in many Swiss alpine destinations (under-utilisation of costly communal infrastructure, visual impairment, loss of potential income from visitors) an investigation into the drivers and barriers of renting out second homes is needed. This study presents the results from approximately 50 in-depth interviews using the means-end approach in a hierarchical value map. The results reveals that the prime reason for renting out second homes is economic, and the reasons people do not rent out are psychological. Therefore, measures to increase the willingness to rent include economic incentives, but also reducing psychological barriers. -
PublicationDo Location Based Services in Tourism Really get Assessed? - A Critical Analysis of Adopted Evaluation Methods and Techniques in Research Projects( 2007-01-24)Abstract Mobile technology becomes an increasingly important issue for tourists as well as tour operators. A proof for the importance of location based services and mobile applications in tourism are a recognisable number of studies which were conducted during the past years and funded by the European Union. Interestingly enough, there was no breakthrough of location based mobile applications in tourism from a user perspective up to date. This paper raises the question if evaluation procedures and methods of location based mobile devices fit the user perspective in tourism. An analysis of past projects is used to find the gaps in evaluation methods and results in learning for future projects of this kind.Type: conference paper