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  4. GenAI-CoP: A Reusable Co-Creation Process for Identifying Generative AI Agents
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GenAI-CoP: A Reusable Co-Creation Process for Identifying Generative AI Agents

Journal
International Conference on Design Science Research in Information Systems and Technology (DESRIST)
Type
conference paper
Date Issued
2025-06-02
Author(s)
Reinhard, Philipp
;
Mahei Li  
;
Oeste-reiß Sarah
;
Bretschneider, Ulrich
Research Team
IWI6
Abstract
Generative AI (GenAI) can enhance organizational processes and productivity. To realize these benefits, organizations must design GenAI agents that augment human work. A key challenge lies in making sense of the diverse forms of GenAI agents and aligning them with existing work processes. To address this, we propose a reusable co-creation process for identifying GenAI agents (GenAI-CoP) that enables organizations to involve domain experts in leveraging GenAI’s potential for their products and workflows. Grounded in action design research (ADR), our approach draws on collaboration engineering to develop GenAI-CoP. We iteratively refined and tested it through simulations, expert interviews, and pilot tests. Our research contributes to GenAI and collaboration engineering literature by introducing a reusable, bottom-up identification procedure for GenAI agents. GenAI-CoP packages facilitation expertise, allowing practitioners to execute it without prior training in tools or techniques. They gain actionable guidelines to identify augmentation potential and summarize it as GenAI agents.
Language
English
Keywords
Generative AI
Agents
Collaboration Engineering
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher place
Montego Bay, Jamaica
Pages
15
Event Title
International Conference on Design Science Research in Information Systems and Technology (DESRIST)
Event Location
Montego Bay, Jamaica
Event Date
02.06.2025
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/122306
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

File(s)
Thumbnail Image
Name

JML_1013.pdf

Size

401.57 KB

Format

Adobe PDF

Checksum (MD5)

ecf8c88837cad89524bd383e737379e2

Support
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