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Christian Laesser
Title
Prof. Dr.
Last Name
Laesser
First name
Christian
Email
christian.laesser@unisg.ch
Phone
+41 71 224 25 25
Homepage
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1 - 10 of 466
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PublicationState-of-the-Art Review on Destination Marketing and Destination Management( 2023)
;Alan Fyall ;Choi, Hwan-Suk ChrisMarion JoppeThis article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior to climate, health, and financial crises, require a reassessment of previous academic contributions and current practices. Referring back to the social origins of destinations, this article conceptualizes destinations as a heterogeneous space of flows and proposes future research linked to tourist demand and tourism supply, sustainability and resilience, technological shifts, and institutions. Finally, six broader streams of conversations suggest how to advance the marketing and management of destinations related to a destination ontology grounded in flows, with a focus on processes and action, stewardship and collaboration, resilient destinations, transient and permanent residents, as well as new instrumental technologies and augmented experiences.Type: journal articleJournal: Tourism and HospitalityVolume: 4 -
PublicationThe 2022 St. Gallen Consensus on Advances in Destination Management( 2023)This article presents the 2022 Consensus on Advances in Destination Management, a research agenda for destination marketing and management. Like its predecessors, this agenda is grounded in the collaborative consensus discourse methodology. To identify relevant avenues for future research, the consensus draws on three days of structured interactions among scholarly and industry experts invested in advancing the research and practice of destination marketing and management for sustainable development of tourist destinations at the 5th Advances in Destination Management Forum in Kalmar, Sweden. The consensus details avenues for further research in five key areas that relate to (1) the role and future of DMOs, (2) tourism policy and governance issues, (3) advancing destination resilience and sustainability, (4) the measurement and tracking of visitor flows, and (5) destination development in emergent destinations.Type: journal articleJournal: Journal of Destination Marketing & ManagementVolume: 29
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PublicationType: journal articleJournal: Die Unternehmung : Swiss journal of business research and practiceIssue: 1/2021
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PublicationType: journal articleJournal: htr hotel revue
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PublicationLogics behind evading overnight taxes: a configurational analysisOvernight taxes are controversial. They affect tourists’ consumption behavior and hotels’ profits. This potentially generates undesirable industry practices such as underreporting overnights to evade overnight taxes. The aim of the paper is to understand the conditions and outcomes of underreporting. This is important because underreporting affects destinations’ tax income, which in turn may have further effects on tourismor other public services.Type: journal articleJournal: International Journal of Contemporary Hospitality Management,Volume: Vol. 32Issue: 2
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PublicationVisitor flows, trajectories and corridors: Planning and designing places from the traveler's point of viewRecent research underlines the importance of understanding the tourist destination as a demand-driven construct. Visitors activate different configurations of supply elements that produce a complex and dynamic fabric referred to as a space of flows. Today, we have the means to understand how these flows shape the evolution and gestalt of tourist places. This article proposes a new framework combining three concepts and related foundational theories: visitor flows, trajectories, and corridors. In tandem, they describe how tourism manifests itself in space and time. Trip decision, trip execution, and tourist performance unfold through social mechanisms generating the totality of visitor flows. Stakeholders must understand how visitor flows in their destinations emerge and evolve in order to decide on specific design interventions.Type: journal articleJournal: Annals of Tourism ResearchIssue: 82
Scopus© Citations 32 -
PublicationWhy DMOs and Tourism Organizations Do not Really 'Get/Attract Visitors': Uncovering the Truth behind a Cargo Cult.The term "getting visitors" is a colloquial expression of the assumption that tourist organizations of all sorts (DMOs) (Destination Marketing/Management Organizations) can attract new or additional visitors to a destination especially by using communication tools. In this article, we use well-founded scientific studies, critical reasoning, and practical considerations to argue that this assumption rarely holds. Eleven selected myths surrounding the practice of DMOs are critically examined and characterized as a cargo cult. It turns out that huge effort is put into creating extremely little added value in terms of additional visitors. The consequences, especially for today's "marketing-oriented" DMOs, are far-reaching. DMOs still have legitimacy. But this must be based on the original rationale behind DMOs, specifically as a solution to instances of market failure in public spaces.Type: journal article
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Publication75 years of Tourism Review: Survival by transformation: a perspective article(Emerald Publishing, 2019-08-09)
;Pechlaner, Harald ;Keller, PeterBuhalis, DimitriosThe purpose of this paper is to reconstruct and analyze the long history of Tourism Review and try to outline the future of this journal.Type: journal articleJournal: Tourism reviewScopus© Citations 6 -
PublicationThe SOMOAR operationalization: a holistic concept to travel decision modellingMost state-of-the-art approaches for the analysis of the process of travel decision-making follow Woodworth’s neo-behaviouristic S–R (stimulus–response) or S–O–R (stimulus–organism–response) model. However, within this model, scholars primarily focus on the S–R relationship, investigating specific decisions by describing or explaining an outcome as the result of an input of several stimuli. There is a lack of investigation into the “O” dimension of the S–O–R model. This paper aims to contribute towards closing of this gap by conceptually and holistically expanding existing models with new perspectives and components.Type: journal articleJournal: Tourism ReviewVolume: Vol. 74Issue: No. 3
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PublicationThe 2016 St. Gallen Consensus on Advances in Destination ManagementThis article communicates the main insights of the third Biennial Forum on Advances in Destination Management (ADM), held in Vail, Colorado (USA). The substance of scholars’ and practitioners’ discussions can be divided into five topical domains: (1) relevance of experiences to the destination concept, (2) destination strategy and resilience, (3) the future of DMOs, (4) tourism taxation and regulation, and (5) big data and visitor management. For each domain, a goal-centered research agenda is offered, built on conference participants’ collective sense-making efforts during the three-day conference, followed by a dedicated consensus session.Type: journal articleJournal: Journal of destination marketing & management : JDMMVolume: 8Issue: 2
Scopus© Citations 24