HSG Publications
Permanent URI for this collection
Browse
Browsing HSG Publications by Type "conference contribution"
Results Per Page
Sort Options
-
PublicationType: conference contribution
-
PublicationType: conference contribution
-
PublicationA Characterisation of Ambiguity in BPM( 2023)
;Hugo A. Lopez ;Andrea Burattin ;Luciano Garcia BanuelosBusiness Process Management is concerned with processrelated artefacts such as informal specifications, formal models, and event logs. Often, these process-related artefacts may be affected by ambiguity, which may lead to misunderstandings, modelling errors, non-conformance, and incorrect interpretations. To date, a comprehensive and systematic analysis of ambiguity in process-related artefacts is still missing. Here, following a systematic development process with strict adherence to established guidelines, we propose a taxonomy of ambiguity, identifying a set of concrete ambiguity types related to these process-related artefacts. The proposed taxonomy and ambiguity types help to detect the presence of ambiguity in process-related artefacts, paving the road for improved processes. We validate the taxonomy with external process experts.Type: conference contribution -
PublicationA digital assistant for healthcare providers targeting 10 to 15-year-old patients with asthma and their family: results from a pilot study(Center for Digital Health Interventions, 2019-10-05)
;Harperink, Samira ;Dittler, Ullrich ;Xiao, Grace ;Stanger, Catherine ;Oswald, HelmutMoeller, AlexanderBackground: Asthma is one of the most common chronic conditions worldwide. Successful asthma management requires knowledge about the condition, treatment adherence, and behavioral skills. In addition, when treating children with asthma, a trustful and empathetic collaboration between healthcare providers, patients and their family is necessary for successful asthma management. However, resources of healthcare providers are limited to few face-to-face consultations, and personal support in the everyday life of chronic patients is not feasible. Digital assistants may overcome this challenge, because they are computer programs that imitate human interactions and can be designed to support healthcare providers in reaching out to patients in their everyday lives. Until now, however, it has not been clear whether digital assistants would be adopted by healthcare providers, patients or supportive family members and whether they could have a positive impact on the management of asthma in children. Objective: The goal of this project was to develop and test an empathetic digital assistant for healthcare providers that targets 10 to 15-year-olds with asthma and a supportive family member. Method: The digital assistant MAX was collaboratively designed by healthcare providers, young patients, a media didactician, a clinical psychologist and computer scientists. MAX communicated with all relevant stakeholders along a pre-defined intervention schedule, i.e., with healthcare providers via email, with patients via a mobile chat app and with a family member via SMS. The 14 lessons focused on asthma knowledge (e.g., what to do in case of an asthma attack), treatment adherence (i.e., discussion of medication plans), and behavioral skills (i.e., inhalation and breathing techniques). A family member was requested to actively participate in seven lessons. Healthcare providers were requested to assess patients’ inhalation technique based on video clips recorded by a family member. A pilot study was carried out to assess reach, impact, therapeutic alliance, technical feasibility and acceptability of MAX. Reach was measured by the proportion of patients approached and those who started to interact with MAX. Impact was assessed via a pre-post asthma knowledge test of a validated asthma quiz and by the number of inhalation mistakes made after healthcare providers gave their feedback. Therapeutic alliance between MAX and patients was assessed by the Session Alliance Inventory. Finally, technical feasibility and acceptance of MAX were evaluated by patients’ adherence, the number of technical shortcomings, and qualitative feedback gathered from healthcare providers, patients and family members. The study was approved by the first author’s institutional review board. Results: Overall, 99 children with asthma were screened by healthcare providers at 6 study sites (4 hospitals and 2 local Swiss Lung Association sites, a home care provider for integrated care in Switzerland) between January and April 2019. Overall, 49 (49.5% of those screened) young patients (33 male, 27 iOS and 22 Android users) with an average of 12 years (SD=1.54) fulfilled all inclusion criteria (i.e., asthma diagnosis, 10 to 15 years old, German-speaking, smartphone available, interested in investing ca. 4h of their time, supportive family member with smartphone access), and started to interact with MAX. Thirty-nine (79.6%) patients who completed Lesson 2 indicated that they had lived with asthma for 5.61 years (SD=4.17) and 13 (30%) reported that they were uncertain about how to manage their asthma. The average completion rate of the 49 participants regarding the 14 MAX lessons was 80.4%, and 37 (75.5%) patients completed all lessons in 3 weeks. A paired t-test with the baseline observation carried forward showed that asthma knowledge had increased significantly from the first lesson until the last lesson with a large effect (d=0.91). Out of 192 random lesson assessments, patients indicated 86 times (44.8%) that they learned a lot, 73 times (38.0%) that they learned some new aspects and 33 times (17.2%) that they already knew everything about asthma. The technical quality of all 42 inhalation video clips was good, and it took healthcare providers ca. 118s to assess each video clip. Patients received feedback on their inhalation technique within 1.9 days through a second chat channel of the MAX app dedicated to communication with their healthcare provider. On average, healthcare providers identified 1 inhalation mistake in each video clip, and 3 serious inhalation mistakes were identified and corrected in a second video clip. Out of 275 lessons, patients indicated 269 times (97.8%) that they were supported by family members in collaborative exercises. Only 74 (0.5%) of all chat interactions took place in the chat channel dedicated to healthcare provider communication whereas 15’087 (99.5%) interactions took place in the scalable chat channel with MAX. Therapeutic alliance was rated very high by the patients, who also enjoyed using the mobile app and stated they wanted to continue working with MAX. The young patients also found the MAX app easy to use and reported that it offered clear benefits. Overall, MAX was assessed very positively by all relevant stakeholders, and several suggestions for improvement and technical barriers, particularly related to the technical infrastructure in the participating hospitals, were provided (e.g., lack of easy WIFI access to patients or access to state-of-the-art browser technology for healthcare providers). Conclusion: Digital assistants for healthcare providers targeting 10 to 15-year-old patients with asthma and a family member have the potential to improve asthma knowledge, treatment adherence, and behavioral skills. The reach of such interventions is limited by the technical infrastructure of healthcare providers. Future work should assess the impact of digital assistants on asthma outcomes.Type: conference contribution -
PublicationA Macroeconomy With Intuitive Thinkers( 2024)
;Maren BartelsManuel OechslinType: conference contribution -
PublicationA Mimetic Theory of User Behaviors in Online Communities: A Computational Study of GitHub( 2023-08-01)
;Michael GauYoungjin YooOnline communities are virtual communities where users exchange knowledge, organize tasks, and accomplish work. We focus on how individual users influence the ways others behave. We draw from mimetic theory and leverage computationally intensive theorizing to examine the influence of popular developers on other developers in GitHub, the largest and most popular open source software development community. Analyzing a subsample of 324 projects, we find that the behavior of rockstars –i.e. exceptionally popular developers– is imitated by other developers, and thus strongly influences overall work patterns in projects. We further find that this effect is stronger when a rockstar is more active in a project. Our findings offer important contributions for research on online communities, specifically by shedding light on the significant role that individual actors can have in such communities. Crucially, to our knowledge, our study offers the first empirical evidence that online communities actually change user behaviors through memetic processes.Type: conference contribution -
PublicationType: conference contribution
-
PublicationA Reconsideration of Chinese Migrant Women in Transnational and Family Migration( 2022-12-10)Chieh HsuType: conference contribution
-
PublicationA Social-Topography of Art Basel: Hierarchies in the Global Art Market( 2013-10-03)The paper applies Pierre Bourdieu's theory of interactions between socially and physically acquired space to Art Basel, which, as the "Art Olympics", represents the wealthiest sector of the art world in terms of symbolic and economic capital, and is generally considered the most important art fair. Art Basel represents a temporal and spatial concentration of the global art market. Here the hierarchies, positions and structures of the field of the galleries are reflected in the "(An)Ordnung" (Löw): in the configuration of the boxes allocated by the exhibition management and thereby reproduced. The struggle not only for the around 300 exhibitor spaces, but also for the most prestigious locations at the exhibition itself, is outlined by the actors on site in qualitative interviews. At Art Basel, "front row" galleries benefit from their exclusive location, which also helps to generate symbolic capital. Inequality in terms of symbolic capital is reinforced through the inequalities of placing themselves in attractive locations in the space. Galleries "on the fringes" are allocated their space due to their limited capital resources, and at the same time this space results in less opportunity of generating symbolic capital. An initial analysis of Art Basel 2012 shows that galleries from certain countries are able to generate "profit from space" (Bourdieu). The "prime positions" around the circular courtyard are mainly occupied by galleries from the United States and Switzerland. More generally, the centres and peripheries of the global art field are reflected at Art Basel. Through the process of correspondence analysis, these connections are indicated systematically. In addition, qualitative interviews with gallery owners and a questionnaire are incorporated into the social-topographical analysis at Art Basel.Type: conference contribution
-
PublicationA Toolchain for Enabling Process Mining from IoT Data(Schloss Dagstuhl -- Leibniz-Zentrum für Informatik, 2021)
;Burattin, AndreaType: conference contributionVolume: 11Issue: 1 -
PublicationABIS 2024 - International Workshop on Personalization and Recommendation(Gesellschaft für Informatik e.V., 2024-09-01)
;Thomas Neumayr ;Enes Yigitbas ;Mirjam Augstein ;Eelco Herder ;Laura StojkoABIS is an international workshop, organized by the SIG on Adaptivity and User Modeling in Interactive Software Systems of the German Gesellschaft für Informatik. For more than 25 years, the ABIS Workshop has been a highly interactive forum for discussing the state of the art in personalization, user modeling, and related areas. ABIS 2024's focus will be on the topics of personalization and recommendation within the areas of Computer-Supported Cooperative Work (CSCW) (i.e., support of individuals who work organized in groups), Cross-Reality (XR) Interaction (e.g., transitions inside the reality-virtuality continuum), and/or making sense of sensory data for personalization purposes. To discuss such questions, our workshop aims to bring together researchers and practitioners who are interested in the general personalization domain, and/or in our SIG's current focus. Our goal is to identify current issues and future directions of research and foster future development of the discipline and collaborations.Type: conference contribution -
Publication„Ach wie gut, dass jemand weiß…“ Lehrbezogenes Wissensmanagement in der Hochschullehre. Entwicklung, Beschreibung und Einsatzmöglichkeiten des Reflexionsinstruments LeWiMa. Vortrag auf der 16. GfHf-Tagung „Qualität im Hochschulsystem: Kontroversen, Potenziale sowie Anforderungen in der Hochschulforschung“ an der Justus-Liebig Universität in Gießen.( 2021-09)Astrid Krummenauer-GrasserType: conference contribution
-
PublicationType: conference contribution
-
PublicationActivity and Sequence Detection Evaluation Metrics: A Comprehensive Tool for Event Log ComparisonNowadays, event logs are not only created by traditional information systems, but also new data sources such as the IoT are considered to derive and construct event logs. This makes it necessary to evaluate the quality of these detected event logs and their underlying detection methods by comparison with given ground truth logs. We present AquDeM, enabling the comparison of XES-based event logs to evaluate activity and sequence detection methods. AquDeM features 1) a Python library that allows for programmatic comparison of event logs featuring a comprehensive set of metrics, and 2) a web app for visual event log comparison.Type: conference contributionJournal: BPM 2024 Best Dissertation Award, Doctoral Consortium, and Demonstration & Resources Forum
-
PublicationAddressing Online Misinformation: Insights, Perspectives, and Solutions( 2024-02-08)Pietro AluffiThe rapid diffusion of online misinformation poses extensive societal consequences, necessitating urgent action. This symposium unites scientists dedicated to combating misinformation, providing a platform to share insights, methodologies, and findings. With a focus on online social media, the symposium encompasses four distinct perspectives: First, shedding light on partisan disagreements in content removal. Second, examining the impact of aligning message framing with moral values. Third, proposing an early warning detection system using text analysis and psycho-linguistic characteristics, and fourth, investigating how well fact-checking works in the face of emotional claims. Through interdisciplinary collaboration across psychology, communication, computer science, and computational social sciences, the symposium fosters comprehensive exploration of misinformation sharing. By fostering unique insights and fruitful discussions, this symposium facilitates solutions to combat the rapid spread of online misinformation in our digital era. Finally, we aim to advance the status of academic research as well as propose actionable insights to make today’s social media a better place.Type: conference contribution
-
PublicationType: conference contribution
-
PublicationADHD and Entrepreneurship (PDW Organization)( 2017)
;Phan, Phillip ;Stephan, UteWiklund, JohanType: conference contribution -
PublicationAdvanced Temporal Control Structures for Business Process Modeling( 2024)Johann EderModeling time-constrained business processes is required in many domains but often challenging due to the difficulty of incorporating declarative temporal requirements in procedural process definitions. Here, we propose advanced temporal control structures based on highly expressive temporal conditions to give designers explicit control over the temporal behavior of a business process abstracting from low-level management of time aspects. These structures facilitate controlling executions to meet temporal requirements. We propose an approach for checking the temporal correctness of business processes featuring these structures in terms of dynamic controllability. The approach is based on the reduction to basic control structures and a further mapping to the CSTNUD, an expressive family of temporal constraint networks with established checking procedures.Type: conference contributionJournal: 57th Hawaii International Conference on System SciencesDOI: 10125/107108
-
PublicationType: conference contribution
-
PublicationAligning Strategies: How Digital Health Technologies Are Used by a Swiss Insurance Company to Foster a Sustainable Healthcare Landscape( 2024)
;Alina Luisa Liebich ;Livia JacobEscalating healthcare costs, as well as an outdated traditional healthcare landscape, are placing considerable strain on European healthcare systems, pushing society to re-evaluate current business models. Sustainable solutions require stakeholders to collaborate and innovate. For this Position Paper, we interviewed a representative of SWICA, one of Switzerland’s largest health insurance companies, to gain insight into their perspective and expectations regarding the upcoming challenges. The results show that SWICA has developed a portfolio of multiple digital health technologies to promote an integrated and preventive care approach in collaboration with new partners in the healthcare system.Type: conference contributionJournal: Proceedings of the 17th International Joint Conference on Biomedical Engineering Systems and Technologies