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Christian Laesser
Title
Prof. Dr.
Last Name
Laesser
First name
Christian
Email
christian.laesser@unisg.ch
Phone
+41 71 224 25 25
Homepage
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1 - 10 of 31
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PublicationState-of-the-Art Review on Destination Marketing and Destination Management( 2023)
;Alan Fyall ;Choi, Hwan-Suk ChrisMarion JoppeThis article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior to climate, health, and financial crises, require a reassessment of previous academic contributions and current practices. Referring back to the social origins of destinations, this article conceptualizes destinations as a heterogeneous space of flows and proposes future research linked to tourist demand and tourism supply, sustainability and resilience, technological shifts, and institutions. Finally, six broader streams of conversations suggest how to advance the marketing and management of destinations related to a destination ontology grounded in flows, with a focus on processes and action, stewardship and collaboration, resilient destinations, transient and permanent residents, as well as new instrumental technologies and augmented experiences.Type: journal articleJournal: Tourism and HospitalityVolume: 4 -
PublicationThe 2022 St. Gallen Consensus on Advances in Destination Management( 2023)This article presents the 2022 Consensus on Advances in Destination Management, a research agenda for destination marketing and management. Like its predecessors, this agenda is grounded in the collaborative consensus discourse methodology. To identify relevant avenues for future research, the consensus draws on three days of structured interactions among scholarly and industry experts invested in advancing the research and practice of destination marketing and management for sustainable development of tourist destinations at the 5th Advances in Destination Management Forum in Kalmar, Sweden. The consensus details avenues for further research in five key areas that relate to (1) the role and future of DMOs, (2) tourism policy and governance issues, (3) advancing destination resilience and sustainability, (4) the measurement and tracking of visitor flows, and (5) destination development in emergent destinations.Type: journal articleJournal: Journal of Destination Marketing & ManagementVolume: 29
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PublicationLogics behind evading overnight taxes: a configurational analysisOvernight taxes are controversial. They affect tourists’ consumption behavior and hotels’ profits. This potentially generates undesirable industry practices such as underreporting overnights to evade overnight taxes. The aim of the paper is to understand the conditions and outcomes of underreporting. This is important because underreporting affects destinations’ tax income, which in turn may have further effects on tourismor other public services.Type: journal articleJournal: International Journal of Contemporary Hospitality Management,Volume: Vol. 32Issue: 2
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PublicationVisitor flows, trajectories and corridors: Planning and designing places from the traveler's point of viewRecent research underlines the importance of understanding the tourist destination as a demand-driven construct. Visitors activate different configurations of supply elements that produce a complex and dynamic fabric referred to as a space of flows. Today, we have the means to understand how these flows shape the evolution and gestalt of tourist places. This article proposes a new framework combining three concepts and related foundational theories: visitor flows, trajectories, and corridors. In tandem, they describe how tourism manifests itself in space and time. Trip decision, trip execution, and tourist performance unfold through social mechanisms generating the totality of visitor flows. Stakeholders must understand how visitor flows in their destinations emerge and evolve in order to decide on specific design interventions.Type: journal articleJournal: Annals of Tourism ResearchIssue: 82
Scopus© Citations 32 -
PublicationThe 2016 St. Gallen Consensus on Advances in Destination ManagementThis article communicates the main insights of the third Biennial Forum on Advances in Destination Management (ADM), held in Vail, Colorado (USA). The substance of scholars’ and practitioners’ discussions can be divided into five topical domains: (1) relevance of experiences to the destination concept, (2) destination strategy and resilience, (3) the future of DMOs, (4) tourism taxation and regulation, and (5) big data and visitor management. For each domain, a goal-centered research agenda is offered, built on conference participants’ collective sense-making efforts during the three-day conference, followed by a dedicated consensus session.Type: journal articleJournal: Journal of destination marketing & management : JDMMVolume: 8Issue: 2
Scopus© Citations 24 -
Publication2014 St. Gallen Consensus on destination managementThis paper summarizes the main insights of the second Biennial Forum on Advances in Destination Management (ADM), held in St. Gallen (Switzerland). Issues in five domains preoccupied the discourse of scholars and practitioners alike: (1) the definition of ‘destination', (2) the purpose and legitimacy of destination management organizations (DMO), (3) governance and leadership in destination networks, (4) destination branding, and (5) sustainability. For each domain, this consensus offers a purposeful research agenda grounded in the ADM?s community of destination management and marketing researchers. This paper builds on conference participants? collective sense-making efforts expressed over the course of the conference and in a dedicated consensus session.Type: journal articleJournal: Journal of Destination Marketing & ManagementVolume: 4Issue: 2
Scopus© Citations 48 -
PublicationType: journal articleJournal: Marketing Review St. GallenVolume: 31Issue: 6
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PublicationThe intellectual structure of transportation management research : A review of the literature"Transportation Management" and "Management of Transportation" are keywords frequently featured on, yet hardly ever comprehensively defined or explained in peer-reviewed publications in the transportation research domain. In this study, we reveal and analyze the hitherto implicit intellectual structure of this advanced and diverse research field using bibliometrical methods. On the basis of a systematic review of 900 scholarly articles published between 1946 and 2012, we identify 55 topical clusters that delineate and weight the dominant associations with the term "Transportation Management" as either a specific or executive function at an operational, strategic, and normative level. Moreover, we identify two avenues for further research, which warrant future transport-specific research and that might potentially yield findings that generalize beyond this industry context.Type: conference paper
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PublicationThe St.Gallen Model for Destination ManagementThis book illustrates how man-made boundaries created the practical and academic problems that trouble destination management these days. More importantly, it offers an alternative perspective that allows transcending past boundaries and getting closer to the complexity that characterizes tourism as a social phenomenon. To this end, it introduces the St.Gallen Model for Destination Management (abb. SGDM).Type: book
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PublicationDas St.Galler Modell für Destinationsmanagement : Geschäftsfeldinnovation in Netzwerken(Institut für Systemisches Management und Public Governance (IMP-HSG), 2013)Kappler, Arnold