Title
Prof. Dr.
Last Name
Beritelli
First name
Pietro
Email
pietro.beritelli@unisg.ch
ORCID
Phone
+41 71 224 25 25
Homepage
1 - 10 of 66
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PublicationType:Journal:Volume:Issue:
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PublicationFrom Destination Governance to Destination Leadership : Defining and exploring the significance with the help of a systemic perspectiveStarting from the tenet that destination management deserves a systemic approach the authors first explain the meaning of systemic leadership and then discuss its relevance for tourist destinations. The aim of this paper is twofold. First, it develops a concept of destination leadership based on a systemic perspective and therefore prevents a common misunderstanding, namely that destination leadership may simply generate from organizational leadership. Second, the concept builds on extant literature on destination governance and in so doing it stretches the vector of this research stream (governance) into a supplemental field (leadership). Based on recent empirical research in the field of systemic research in destinations, the concept of destination leadership is elaborated in a wider context of destination management. As a result, a set of dimensions and mechanisms which drive the systemic development of destinations can be distilled. A framework for further research is proposed and tested with the help of an empirical study with a set of influential actors from four destinations in Switzerland, Austria, and Italy. Originality/value - The results reveal that influence as a proxy for systemic leadership is supported by trust and effective communication. Other leadership dimensions derived from traditional leadership literature such as mutual understanding, accessibility (non-significant) or likeability (negatively affecting influence) prove to be irrelevant to systemic leadership. The implications underline the need to differentiate between leadership in inter-organizational arrangements and leadership in destinations, understood as communities and complex social systems.Type:Journal:Volume:Issue:
Scopus© Citations 76 -
PublicationThe New Frontiers of Destination Management: : Applying Variable Geometry as a Function-Based ApproachThis study challenges the way the research community has approached issues and implemented concepts in the field of destination management. In contrast to previous contributions that deliver a particular framework, this study aims to literally deframe the construct of the destination. To this end, we propose an alternative and dynamic viewpoint for researches and practitioners that might have evolved decades ago, if the research community had not tried to constrain or reduce the pheomenon of the destination to a comprehensive and inherently static system. We identify the main problems of destination management and attempt to explain the reason for the many failures and shortcomings in practice. Building on an alternative concept, we present its applicability to the case of the durrently ongoing reform of the destination management organizations (DMOs) in Switzerland. The study has a conceptual character, although its practical relevance has been proved over the past two years.Type:Journal:Volume:Issue:
Scopus© Citations 100 -
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PublicationTouristische Innovationsförderung durch den Staat : Eine kritische Betrachtung mit Empfehlungen(Lucius und Lucius, 2012-06)
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PublicationSize matters! - Increasing DMO effectiveness and extending tourist destination boundariesIn traditional community type of destinations, destination management organizations (DMOs) provide local services for visitors and fulfill destination marketing functions. On the demand side, they focus their activities on image and reputation building, product bundling and sales and distribution management. On the supply side they are involved in various functions like information services, coordination among the tourist SME's, infrastructure operation or support as well as destination planning functions. Traditionally these local DMOs, often to be found in mature tourist destinations, are organized as more or less public administrations and authorities or as public-private-partnerships, mostly covering the territory and being responsible for services in one or more municipalities. As traditional community type of destinations have to compete with company type of destinations like resorts, theme parks or even cruise boats, the respective DMOs have to transform themselves into modern, market oriented service centers. The current challenges require a critical budget and product-oriented regions, with a rather centralized marketing and management. Therefore, the reach and boundaries of destination areas must be evaluated and in many cases redefined. With the aim of deepening the understanding of destinations economics and delivering a structure for analyzing and organizing destination functions, this paper analyses the criteria for defining the boundaries of destinations and consequently budgets for the respective DMOs by looking at the case of the Swiss canton of Grisons. The conceptual paper is based on a single case study and demonstrates the link between type of destination and its life cycle position with its DMOs tasks, activities and budgets.
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PublicationSolo travel: Explorative insights from a mature market (Switzerland)This study examines solo travel, and offers (1) a conceptual framework of solo travelers, (2) a profile of these types of travelers (by socio-demographic characteristics), and (3) a profile of travels (by specific descriptors). The data for this study stem from a comprehensive survey of Swiss travel behavior conducted 2004 by the University of St. Gallen (Switzerland). The conceptual model is derived from transportation research. It proposes an a priori segmentation of four types of solo travel, delineated on the combination of the (1) departure status (a single, one-person household, compared to a collective, multi-persons household) and (2) arrival status (solo travel, compared to group travel), thus creating a two-by-two matrix with four segments overall. Solo travelers basically either tend to foster an existing social network or try to nurse their curiosity and at the same time look for new social contacts. The results of the profiling further reveal significant differences between the solo travel groups, as well as towards a control group incorporating all other travel. They include income, profession, and age, as well as familiarity with the destination, choice of type of accommodation, expenditures and various types of trips. However, no significant differences can be reported with regard to the choice of destination.
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PublicationDestination Governance: Using Corporate Governance Theories as a Foundation for Effective Destination ManagementThere is an ongoing debate on the performance of corporate versus community based destina-tion management models. New forms of integrated centrally managed destinations challenge the business models of traditional historically grown destinations driven by decentralized ownership. This paper analyses the contribution of corporate governance theories to the ex-planation of destination governance structures and evolution. With the help of six selected dimensions of corporate governance and the operationalisation through concrete items, twelve destinations in the Swiss Alps are analysed and assessed. Various destination governance forms and mechanisms reveal the context for conditions for success.Type:Journal:Volume:Issue:
Scopus© Citations 237 -
PublicationUnderstanding second home owners who do not rent - Insights on the proprietors of self-catered accommodationThe objective of this study was to understand the actual self-concept and the concept of second homes as well as the behaviour of second home owners who do not let their properties. Low utilisation of these homes and apartments by the owners has led to heavy economic and social costs. So far, academic research has strongly focused on (1) quantity and quality of second homes (rented and non-rented), (2) on distribution systems and intermediaries as well as (3) on holiday home customers. However, research on the owners themselves has been scarce and sketchy. Using a self administrated questionnaire for the collection of the data and the following discriminant analysis, lifestyle patterns were discovered. Results from 1045 non-renters in the Alpenarena area of Switzerland, indicate that the level of letting of second homes depends on when the second home was purchased and on the owner's age. Owners' self-concepts and concepts of their second homes also varied with age. The findings are used to suggest strategies and incentives to encourage owners to let second homes.Type:Journal:Volume:Issue:
Scopus© Citations 32